Frequently Asked Questions

About Us

Since 1945 Pawling Corporation has provided customers with superior products and services. At the start, fifteen employees of Pawling Rubber Corporation began making gaskets for ammunition cases for the military in a 25,000-square foot building.

A willingness to experiment and respond to customer needs and market opportunities in an innovative way has allowed the company to diversify and grow over the years. Pawling Corporation now has over 110 employees at its Wassaic, New York facility - halfway between Albany and New York City.

Pawling Engineered Products, Inc. includes:

  • Pneuma-Seal Inflatable Seals, Clamps & Actuators
  • Pneuma-Cel Standardized Inflatable Bladders
  • Custom Rubber & Plastic Products, Including High Impact Marine Fender
  • Cepure Brand Innovative Elastomeric Products for the Lab, Including Autosampler and Injection Port Septa
  • Visit us at pawlingep.com

Architectural Products includes:

  • Impact Protection Systems
  • Entrance Mats and Gratings
  • Athletic Flooring Systems
  • Heavy-Duty Impact Protection Systems
  • Parking & Traffic Safety Products
  • Visit us at architectural.pawling.com

Presray includes:

  • Wateright Doors & Barriers
  • Airtight Doors
  • Visit us at presray.com

Our Guarantee of Satisfaction/Returns Policy

We are proud of the quality of our products, and stand behind them 100%. If for any reason you are not satisfied, please contact the applicable division/company in which you purchased the product. Click here for contact information.
 

Payment Methods

We accept payment using MasterCard, Visa, or American Express. We also can ship order COD and welcome the establishment of open accounts.

Setting Up an Open Account

If you are a business and would like to establish an open account with us please contact the applicable division/company's Customer Service Department. Click here for contact information.

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Discontinued Items

While we try to keep our online catalogs up-to-date, occasionally an item you order may be discontinued. If an item you ordered has been discontinued, we will notify you and let you know if there are any recommended replacement items.

Registration

Each of our sites may contain detailed technical information. We may ask that you register with us in order to gain access to this information to ensure that it is used only for technical purposes. Periodically, we will send out short e-newsletters to introduce new products or capabilities - or just to say hi. As always, you are welcome to opt out of these newsletters at any time.

Cookies

Cookies are a term used for small text files a web site sends to a visitor's computer to aid in identifying and tracking that individual through the site. We currently use cookies on our sites to keep track of a user's progress through our server. Each cookie is a very small number that tells our server which user you are, what pages you are on, what products you are viewing, etc. We do not share with others any information from cookies. It is purely used to provide you with better service (i.e. if you leave our site while searching and come back, your username and password will still be there).

If you do not accept cookies, some features of this site will be limited. We strongly recommend that you accept cookies while on our site. It also helps to turn the "cookie warning" off in your browser while you are on our site. You can always turn it back on when you are finished researching.

Oops

Pictorial and typographical errors are subject to correction.

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Pawling Privacy Policy

This privacy policy describes the information Pawling collects and how that information is handled. Should you have any further privacy questions not covered by this policy, please   send us an email and put "Privacy Policy Question" in the subject line.

The Information Pawling Collects

Pawling collects, uses and stores information you provide when you communicate with us by email, web form submission, phone or fax. No information other than that provided by you is collected. Pawling does use web browser "cookies" to identify you as someone who has previously visited the Pneuma-Seal web site. Please see the section that covers cookies above.

The Information We Use

The information is primarily used to provide you with better service and improve our business. Pawling will disclose all information of any type if we believe that Pawling is required to do so by law, regulation or other government authority, or to prevent harm to yourself or others.

Information Protection

Pawling employs both procedural and technological measures, consistent with the demands of customer service, to protect your information. Such measures are, within reason, designed to protect all the information from loss, unauthorized access, disclosure, alteration or destruction.

Changes To Our Privacy Policy

We revise this Privacy Policy from time to time to keep it up to date with our services. E-mail notifications or an "Updated" section on this policy may be used to alert users to recent changes and to the date of the last update. Please check this Privacy Policy from time to time.

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© Pawling Corporation 2010